![]() ![]() So you need to search around for the version of Sophos you have or go to the Sophos site and read their guide to see what MSI uninstallers you need to reference. What you might find is your script is now referring to an older version of Sophos (older MSI), so it won't uninstall the latest version you have. So, has anyone came across anything like this and got any further suggestions? Do I bite the bullet and create the list of keys to remove or is there an Excaliber equivelent sword hidden away that can help here? While we would only need to possibly do it once and export import. My next idea was to use Group Policy to remove the registry keys, but there is tons to do. It connects to the machine but can't remove the program. Sadly, the likes of UninstallView don't cut it. Problem is, this is over several clients and several hundred machines and frankly I am not paid enough to sit here and manally go onto each machine to remove it. ![]() It finds the reg keys and folders and after a reboot all is fine and dandy with the world. Thankfully, running the likes of Revo Uninstaller on a machine works. but doesn't remove the program entirely or cleanly. This script worked perfectly up until a few weeks / months ago perhaps? However, we believe something has changed within Sohpos recently as the script runs. The Enterprise consoles were removed from the servers manually. The AV we resell changed to Webroot and we installed this and used a mass uninstall script for Sophos found on the Googles. Sophos Home will auto remove the computer from the dashboard if the uninstallation is performed while connected to the internet.Disclaimer, I do know how to remove programs! However, here's the situation I am faced with.Īs an MSP, we've had several clients work on Sophos Anti Virus. Remove this computer from the dashboard to free up the consumed device-count / be able to download and re-install Sophos Home on the computer.Click Uninstall and wait for the process to finish.Simply click on Close and reboot the machine first. Note: In some cases, you may be prompted to restart the computer first before uninstalling Sophos Home. Click on the Start button > Control Panel.Note: All steps, including number 4 and 5 need to be completed in order to be able to re-install Sophos Home after removal. Note: To download Sophos Home for re-installation after removal from computer and dashboard (this must be completed in order to be able to re-download Sophos Home on the affected device), please follow this article Downloading Sophos Home Installer If you are planning on re-installing Sophos Home, please restart your computer first.Note: Sophos Home will auto remove the computer from the dashboard if the uninstallation is performed while connected to the internet. Remove this computer from the dashboard to free up the consumed device-count / be able to download and re-install of Sophos Home on the computer.Click on the Uninstall button and wait for the process to finish.Double-click on Sophos Home from the list of the installed programs. ![]()
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